Terms and Conditions Website & Privacy Usage

Website Terms of Use
Effective Date: 6/1/2025

The following Terms of Use (“Terms”) apply to all websites owned and operated by Integrated Care LLC (“Integrated Care,” “we,” “our,” and “us”), including our primary website and any related platforms that link to these Terms (the “Website”).

PLEASE READ THESE TERMS CAREFULLY. THESE TERMS AFFECT YOUR LEGAL RIGHTS, INCLUDING LIMITATIONS OF LIABILITY AND DISPUTE RESOLUTION PROVISIONS.

By accessing the Website, you agree to be bound by these Terms. Integrated Care LLC reserves the right to update or modify these Terms at any time without prior notice.


No Medical Advice

This Website is intended for general informational purposes only. The information provided:
(1) does not constitute medical advice, diagnosis, or treatment;
(2) does not establish a provider-patient relationship;
(3) should not replace consultation with a licensed healthcare professional.

If you have a medical concern, please contact a qualified healthcare provider.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.


Intellectual Property

All content on this Website, including text, images, graphics, logos, and design, is the property of Integrated Care LLC and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.


Limited License

You are granted a limited, non-exclusive, revocable license to access and use this Website for personal, non-commercial purposes only.


Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to disrupt or interfere with Website functionality
  • Misrepresent identity or impersonate others
  • Transmit harmful or malicious code

Violation of these Terms may result in termination of access and legal action.


Confidentiality

Information submitted through the Website may not be secure. Do not submit sensitive or confidential information unless instructed through secure channels.


Third-Party Links

This Website may contain links to third-party websites. Integrated Care LLC is not responsible for the content or practices of those external sites.


Disclaimer of Warranties

The Website is provided “as is” without warranties of any kind. Integrated Care LLC does not guarantee accuracy, reliability, or availability of the Website or its content.


Limitation of Liability

To the fullest extent permitted by law, Integrated Care LLC and its affiliates are not liable for any damages arising from use of the Website. Your sole remedy is to discontinue use.


Dispute Resolution

Any disputes related to these Terms shall be governed by the laws of the State of Hawaii. All legal proceedings shall take place in Honolulu County, Hawaii. You agree to resolve disputes individually and waive any class action claims.


SMS Terms and Conditions

By submitting your contact information, you consent to receive text messages from Integrated Care LLC related to care coordination, appointment updates, reminders, and service-related communications.

  • Messages may include protected health information
  • Message and data rates may apply
  • Message frequency may vary
  • Text STOP to opt out at any time
  • Text HELP for assistance

SMS is not intended for emergencies. If you have an urgent medical issue, call 911.

Integrated Care LLC is not responsible for delayed or undelivered messages.


Contact Information

If you have questions about these Terms, please contact:
Integrated Care LLC
Email: patientsupport@integrated-care.org

Website Privacy Policy
Effective Date: 7/18/2024

Introduction of Privacy Policy

This Privacy Policy (“Policy”) describes how Integrated Care LLC (“Integrated Care,” “we,” “our,” or “us”) collects, uses, and discloses personal information through the websites we operate (the “Site”).

This Policy applies only to websites that link to this Policy and does not apply to other services or platforms that do not reference it.

This Policy also does not apply to protected health information (PHI) collected under the Health Insurance Portability and Accountability Act (HIPAA). Information related to PHI is governed by our Notice of Privacy Practices, provided separately at the time of care.


Information We Collect

We may collect personal information when you interact with our Site, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Other information you voluntarily submit through forms or inquiries

The type of information collected depends on how you interact with us.


Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

  • Improve website functionality and performance
  • Understand user behavior and engagement
  • Personalize your experience

These tools may collect information such as your IP address, device type, pages visited, and time spent on the Site.

We may use third-party services such as Google Analytics to analyze usage. You can opt out through Google’s available tools and settings.

We may also use tools such as reCAPTCHA to protect against fraud and abuse, which are governed by Google’s policies.


How We Use and Share Information

We may use and disclose your information to:

  • Respond to inquiries and communicate with you
  • Coordinate care or services
  • Improve website functionality and user experience
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

We may share information with trusted vendors, partners, or service providers who assist in operating our services.

We may also disclose information in connection with a business transaction (e.g., merger, reorganization).


Data Security

We implement reasonable safeguards to protect your information. However, no method of electronic transmission or storage is completely secure. By using our Site, you acknowledge this risk.


Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for their privacy practices. Information you provide to third parties is governed by their policies.


Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of those changes.